Privacy Policy
How Summon Digital Ltd collects, uses and protects personal information when you visit summon.co or get in touch with us.
Last updated: 16 September 2024
Introduction
At Summon Digital Ltd (“we”, “us” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use and safeguard your personal information when you visit our website www.summon.co (“Website”) or interact with us.
Please read this Privacy Policy carefully. By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Information we collect
1.1 Information you provide to us
- Personal data: when you fill out forms, subscribe to our newsletter, request information or contact us directly, we may collect personal information such as your name, email address, phone number and company name.
1.2 Information we collect automatically
- Usage data: we may collect information on how you access and use the Website, including your IP address, browser type, pages visited, and the date and time of your visit.
- Cookies and tracking technologies: we use cookies and similar technologies to track activity on our Website and hold certain information. See our cookie policy for details and how to change your choices.
2. How we use your information
We use the collected data for various purposes:
- To provide and maintain our Website and services.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our Website.
- To provide customer support.
- To gather analysis or valuable information so we can improve our Website.
- To monitor the usage of our Website.
- To detect, prevent and address technical issues.
- To send you newsletters, marketing or promotional materials (you can opt out at any time).
3. Legal basis for processing personal data
We process your personal data based on the following legal grounds:
- Consent: you have given us explicit consent for processing.
- Contractual necessity: processing is necessary for the performance of a contract with you.
- Legal obligation: processing is necessary for compliance with a legal obligation.
- Legitimate interests: processing is necessary for our legitimate interests, provided your rights do not override these interests.
4. Disclosure of your information
4.1 Third-party processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below.
Website visitor identification
If you accept all cookies, we also use Apollo.io. Microsoft Clarity runs without cookies unless you accept. See our cookie policy for what they do.
5. Data security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorisation.
6. Data retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements.
7. Your rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights concerning your personal data:
- Access: request access to your personal data.
- Correction: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your personal data.
- Restriction: request restriction of processing your personal data.
- Objection: object to the processing of your personal data.
- Data portability: request transfer of your personal data to you or a third party.
To exercise any of these rights, please contact us at hello@summon.co.
8. Links to other websites
Our Website may contain links to other websites not operated by us. We have no control over the content and practices of these websites and cannot accept responsibility for their respective privacy policies.
9. Changes to this privacy policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@summon.co or write to Summon Digital Ltd, The Ministry, 79-81 Borough Road, London SE1 1DN.