Privacy Policy

Privacy Policy

Last updated: 16.09.24

Introduction

At Summon Digital LTD (“we“, “us“, or “our“), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.summon.co (“Website“) or interact with us.

Please read this Privacy Policy carefully. By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

  • Personal Data: When you fill out forms, subscribe to our newsletter, request information, or contact us directly, we may collect personal information such as your name, email address, phone number, and company name.

1.2 Information We Collect Automatically

  • Usage Data: We may collect information on how you access and use the Website, including your IP address, browser type, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Website and hold certain information.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Website and services.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features of our Website.
  • To provide customer support.
  • To gather analysis or valuable information so we can improve our Website.
  • To monitor the usage of our Website.
  • To detect, prevent, and address technical issues.
  • To send you newsletters, marketing, or promotional materials (you can opt-out at any time).

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: You have given us explicit consent for processing.
  • Contractual Necessity: Processing is necessary for the performance of a contract with you.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override these interests.

4. Disclosure of Your Information

4.1 Third-Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf; such activity may result in the compliant processing of personal information. Our appointed data processors include:

  • Prospect Global Ltd (trading as Sopro)
    Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877. Their Data Protection Officer can be emailed at: dpo@sopro.io.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights concerning your personal data:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Objection: Object to the processing of your personal data.
  • Data Portability: Request transfer of your personal data to you or a third party.

To exercise any of these rights, please contact us at hello@summon.co

8. Links to Other Websites

Our Website may contain links to other websites not operated by us. We have no control over the content and practices of these websites and cannot accept responsibility for their respective privacy policies.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us